No Hot Water? Here’s What to Check Before You Call a Plumber

Waking up to a cold shower is never fun—especially in winter. Before you assume the worst, there are a few simple things you can check that often explain why hot water isn’t working the way it should.

This guide walks through the most common reasons homeowners lose hot water and helps you decide when it’s okay to wait—and when it’s time to call for help.


First, Clarify What’s Actually Happening

Start by noticing the pattern. Homeowners often describe hot water problems in a few familiar ways:

  • No hot water at all from the hot side
  • Hot water takes much longer than usual
  • Water starts hot, then turns cold quickly
  • Water heater area looks damp or wet

These clues help narrow down what’s going on.


Check the Pilot Light (Gas Water Heaters)

If you have a gas water heater, take a look at the pilot light. If it’s out, the burner won’t heat the water.

Some units allow homeowners to relight the pilot safely by following the instructions on the tank. If the pilot won’t stay lit, that’s usually a sign it’s time to call a professional.


Check the Circuit Breaker (Electric Water Heaters)

For electric water heaters, a tripped breaker is a common cause of sudden hot water loss.

Check your electrical panel and reset the breaker if needed. If it trips again, don’t keep resetting it—this can indicate a larger electrical or heating element issue.


Think About the Age of the Water Heater

Age matters more than many people realize. Most tank water heaters last around 8–12 years.

If your unit is approaching that range and hot water problems are becoming more frequent, the issue may be wear rather than a simple fix.


Look for Leaks Around the Base

Water pooling or dampness around the base of the water heater is an important sign. Even small leaks can indicate internal tank failure.

If you notice leaking, it’s best not to wait—this is one situation where calling sooner can prevent water damage.


Consider Cold Weather Effects

Winter can make small issues feel much bigger. Cold incoming water means heaters work harder, recovery times are longer, and existing problems become more noticeable.

A unit that “kind of worked” in summer may struggle once temperatures drop.


When It’s Usually Safe to Wait

You may be able to monitor the situation if:

  • Hot water still works, just more slowly
  • The issue happened once and resolved
  • There are no visible leaks

Keeping an eye on changes can help you decide next steps without rushing.


When It’s Time to Call

It’s time to call a plumber if:

  • There’s no hot water at all
  • The pilot won’t stay lit
  • Breakers keep tripping
  • You see leaking or hear unusual noises
  • The unit is older and struggling repeatedly

These signs usually point to issues that won’t resolve on their own.


Honest Help When You Need It

Hot water problems are stressful, especially in winter. Having clear information helps you make calm decisions instead of guessing.

Still no hot water? Massie Creek Plumbing can usually help same day and will give you an honest assessment—whether it’s a quick fix or something more involved.

Ready To Get Started, Call Us Today